FAQs
Frequently Asked Questions
Do you use eco-friendly cleaning products?
Our professional cleaners use eco-friendly cleaning products that are safe for your home and your family, pets included. If you have any special requests for what types of cleaning products are used in your home, let us know and we'll do our best to make it happen!
Do I need to purchase supplies?
Heaven On Earth Cleaning provides all of the cleaning tools and products necessary to keep your home in great shape.
Do I need to do anything before you arrive?
Make sure you let us know if you have any special requests or concerns before your cleaner arrives. We also suggest you pick up any clutter around your house and secure any documents including mail, or valuables that could easily be swept up, like loose jewelry.
How can I find janitorial services near me?
Heaven On Earth Cleaning is proud to be the highest-rated janitorial business in Monterey, CA, and surrounding areas. To experience all of the benefits of a clean home or office for yourself, simply give us a call at (831) 373-6243.
How can I find house cleaning services near me?
Heaven On Earth Cleaning loves cleaning homes in and around Monterey, CA. Requesting pricing is quick, easy, and totally free. Simply give us a call or fill out the form on our website to get started today.
Do you conduct background checks on your employees?
Each member of our team is fully background-checked, vetted, and verified, and completes continuous training in order to provide you with the highest quality cleaning and customer service.
Will I have the same cleaner every time?
If you are on a set weekly or bi-weekly schedule, we provide you with the same cleaner every time. However, we may send a different cleaner if your regular cleaner is sick, or otherwise unable to work.
Do I have to be present for house cleaning services?
It's totally up to you! Some of our clients prefer to stay home while our cleaning professionals are there, and others use that time to run errands and get other tasks finished. We want you to be comfortable!
How do I get started?
The first step to getting the beautifully clean home you deserve is as easy as contacting our offices at (831) 373-6243, or booking online. We can’t wait to hear from you!